Frequently asked questions
Q: How long does a full charge last?
Depending on the mode and intensity, up to 115 minutes in relaxation mode at max level.
Is it safe for sensitive skin or daily use?
Yes—hypoallergenic velvet cotton fabric is breathable and non-slip, with overheat protection and 15/30-min auto shutdown to prevent burns. Start on 45°C + M1 mode; consult a doctor if pregnant or with conditions like endometriosis. Daily use is fine for 1–2 sessions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.